Notice of tariff changes for 2016
Dear customers, Happy New year 2016
With the start of a new year, we would like to advise you about our new tariff on ‘’truck Roll’’ taking effect on February 1st 2016, based upon territory zone coverage. Since 2011, TBL Telecom has made no changes to its tariff while gas price increased drastically and cost associate to our service vehicle kept going up. In order to remain competitive with a reliable and quality service, we have proceeded with a few changes to our ‘’truck roll’’ charges in order to reflect accurate and actualized cost. However, on the good side we have made NO changes to the actual hourly service call tariff. Below is our grid showing tariff by zone coverage as well as reconfirming our hourly service call.
Of course, any customers that sign a contract with a start date beyond February 1st 2016, will be assigned a Zone-CS, indicating under maintenance contract with no truck roll charges. For major customers with multiple sites, a new zone called Zone-A-Elite was created with one flat rate fee for calls not covered.
In conclusion, I would like to thank all our customers for their loyalty and repeated business over the last (20) years, allowing TBL Telecom to celebrate its (20) years of existence and success.
Marc Flynn – General Manager